Experts predict that the 2010 Census results will show an increase of 42% in the total U.S. Hispanic population, totaling 50 million.  However, Portada magazine recently reported that a Feb. 2010 Hispanic trends survey revealed that half of respondents—all U.S. advertisers—do not target Hispanics in their marketing efforts, despite acknowledging their strong cultural impact in products and services including food, technology/communications and entertainment.

The survey, created to expose a thorough depiction at advertisers’ strategy, spending plans and viewpoints of the U.S. Hispanic market, reported that 82% of respondents still have no plans to include or increase efforts to Hispanics in the next 12 months.  Surprisingly, 8 out of 10 of those respondents agreed that Latinos will influence U.S. companies’ product and service offerings in the next five years.

“Now more than ever, businesses need to think about how to tap into the opportunity the Hispanic market presents,” advised Hector Orcí, co-founder and chairman of the L.A.-based Hispanic ad agency that conducted the survey.

In addition to marketing strategy, the Latino population growth is also affecting the overall media landscape.  A recent Miami Herald article discusses the future of Hispanic media, “This time next year, if you’re not in Hispanic media, you’re going to want badly to get in,” says Don Browne, president of Telemundo in the article. “And those who are already in it are going to feel pretty damn good about it.”

One of the biggest factors affecting future demographics is that Hispanic population growth is being driven now by birth rates rather than immigration. “A new Spanish-language TV viewer is more likely to have been born and raised in the United States than to have come here from somewhere else, bringing old viewing habits with him,” explains Herald writer Glenn Garvin.

The changing demographics will lead to new categories of TV programming, splitting viewers into Spanish-dominant versus bilingual.

In fact, some Spanish-language networks such as Spanish Broadcasting System (SBS), Telemundo and Univisión will even be creating their own programming with the understanding that the traditional “novela” might not fit into the transitioning U.S. Hispanic market, including dramas not unlike those seen on top mainstream networks.

The U.S. Hispanic media landscape is adapting, growing and seeing a profitable future, so too must advertisers adjust with the changing demographic that is the future of the Latino market.

As Mauricio Gerson, senior vice president of programming and development at SBS points out, “Investing in this Hispanic market is investing in growth.”

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On Sunday March 21, 2010  in Washington, D.C. while the House debated the outcome of the healthcare reform bill, thousands marched outside the closed doors in support of immigration reform.  Thousands of rally attendees waved American flags and held homemade bilingual signs in English and Spanish. The demonstrators chanted “Healthcare reform today – immigration reform tomorrow.” As of late Sunday evening, the vote on healthcare legislation passed with 219-212 vote in favor of the bill.

Approximately 12.6 percent, representing 38.1 million people, of the total population in U.S. is foreign born as reported by the U.S. Census Bureau in 2007. The Department of Homeland Security estimates the number of unauthorized immigrant population living in the United States decreased to 10.8 million since January of 2009. The greater debate on the stance of illegal immigration and immigration reform as a whole has been a topic of intense discussion occupying a prominent place in various discussions.  In spite of the ongoing debates, at the core America is a nation of diverse immigrants who feed the multicultural spectrum of the nation’s society.  That spectrum was vividly evident at the rally itself. Various immigrant groups from Africa, Europe, Asia, Latin and South America came to show support for the immigration reform initiative.

This year’s outreach efforts in part contributed to over  200,000 overall attendance count. The big turnout at the event in large is due to the unique outreach strategy. Reaching out to immigrant population requires a strategic, culturally appropriate, and knowledgeable approach. Many in language media and community groups publicized the event to their audiences. A local popular Hispanic radio station El Zol, which serves Maryland, Virginia, and Washington D.C. area, provided informational talks with event organizers and participants, DJ discussions and open talks with their listeners about the rally for several weeks prior to the event. Earlier today, listeners called the station to thank hosts on their extensive outreach efforts. Overall, Spanish-language media outlets and various Spanish-language radio stations all around the nation have been instrumental in mobilizing their audiences for the protest.

Mobilization efforts reap benefits from motivated audiences. The wide array of culturally relevant media outlets provide necessary support to the grassroots efforts wishing to increase broader community participation.  People are more eager to answer the call of action when called upon in their native language.

Photo courtesy of: Reform Immigration For America

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We will have to start re-thinking where to place advertising dollars in America. The shift has already begun—transferring ideas and budgets from mainstream marketing to multicultural marketing. But from a study released this past Monday, it looks like effective ethnic advertising cannot be acquired just by targeting the top markets like New York City, Chicago and Los Angeles.

The study reveals that immigrants are no longer found solely in large metropolitan areas, but have gravitated towards smaller cities such as El Paso, TX, Minneapolis, MN, and Sarasota, FL. This move may be because smaller cities have a lower cost of living and more job opportunities.

The immigrants in these small cities were found to have been in the U.S. for fewer than 10 years. “We found that the immigrant communities in these smaller metro areas are much less developed,” Gary Painter, director of research at the Lusk Center and co-author of the study said. Those in the larger cities moved to the U.S. much longer ago.

These findings are important to the multicultural marketing world because they indicate that although they may have the same ethnicity and culture, their media practices and language level vary. Immigrants in large cities may be more acclimated and educated, which means they probably use print media more. Newer immigrants in smaller cities most likely turn to in-language TV and radio as a means to get their news.

Marketers must use this information when strategizing how to target an audience through different media channels and creative teams must remember this when developing a culturally and linguistically effective message.

Multicultural advertising goes beyond knowing where your consumers are located; it requires a cultural awareness and sensitivity. When advertising to the ethnic market, we must keep in mind Painter’s words–“We are no longer a country where immigration is largely confined to just a few places.”

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It’s January 14th, 2010, three days from the official launch of the 2010 Census paid advertising campaign.  To christen this campaign, we had an official media launch event today at the Ronald Reagan building in Washington DC.  Jack Morton, the events partner agency put on a party which included over 500 members of the media, 3 key note speakers, one of which was the Secretary of Commerce Gary Locke (via video conference), 2 TV personality people, an MTV executive, oh & did I forget to mention, over 400 pieces of TV, print, radio, digital and out-of-home creative by 9 different agencies….. get all that?

So it all started at 9:00am this morning with the host our show, as well as the host of NFL on CBS, Mr. James Brown.  We went through a list of speakers included Secretary of Commerce Locke, Census Director Dr. Groves, and more.  Once we finished listening to the last speaker, James Brown came back on to introduce a collection of selected TV commercials that covered each of the three phases of the Census media campaign.

After the main presentation, everyone dispersed to the language/ ethnic audience specific breakout rooms.  When our team reached our room, no one was in sight.  This was a good thing though, because it gave us time to set up.  Soon after, we had a full house.  From district office representatives, to members of the ethnic & mainstream media, to even representatives of local, state, & federal government offices, all came by to see the emerging audiences’ creative work.

Two of the guests that came to the event were from the Governor’s office of the state of Illinois.  We spoke about the different phases in the advertising campaign, the different types of partnership materials, and the many different ethnic communities that reside within the Chicago area alone.  They were particularly interested in the Polish, Arabic, and Farsi audiences, all of which are covered by the emerging audiences’ media & partnership plan.

Since the media launch, the 2010 Census campaign has been featured in The New York Times, The Washington Post, Ad Week Online, & more.  The main focus of these articles is the efforts made by the Census Bureau to create a truly multicultural advertising campaign in 28 different languages.

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Today, January 18th, 2010, launches the Census 2010 campaign in ethnic media outlets across the country, including educational ads in six languages: Arabic, Armenian, Farsi, Polish, Russian and Ukrainian. For the first time in the history of the census, the outreach efforts incorporate a national, fully integrated campaign in ethnic TV, radio, print, digital and out-of-home advertising. All creative materials were tested firsthand among different age groups within each audience. Allied Media Corp. is the agency behind these markets and has shared an equal seat on the table working with prime contractor, DraftFCB.

Our team faced an array of cultural barriers while preparing to reach out to these diverse groups of hard-to-count communities in the United States. Distrust of government was one barrier common across most communities, especially in ethnic enclaves. For Arab and Iranian Americans, this sensitive issue worsened after 9/11–something that the 2000 Census didn’t have to overcome. Similarly, Russian and Polish immigrants who came from countries with socialistic regimes are afraid to share their personal information with the government.

Allied Media Corp.’s efforts have reassured these audiences that participation in the 2010 Census is safe.

Elena Lauterbach.
Allied Media Corp.
Eastern European Team Lead

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A recent article in the New York Times highlighted our creative work.  This January 18th, Allied Media Corp. will launch a nationwide advertising campaign in six languages to promote the upcoming 2010 Census.  We produced culturally relevant creative work in Arabic, Russian, Polish, Ukrainian, Armenian and Farsi for TV, radio, print and out-of-home advertising.

A campaign to encourage participation in the 2010 census reflects many of the major changes since the last census in the population that is to be counted.

For one thing, the advertising, marketing and promotional efforts, to be described at a news conference on Thursday, are being produced in 28 languages — the most ever, according to the executives responsible for the census. By comparison, a campaign to encourage Americans to take part in the 2000 census was done in 17 languages.

“There’s more sensitivity to language subgroups, cultural subgroups,” said Robert M. Groves, director of the United States Census Bureau at the Commerce Department.

Among the languages being added are Armenian, Farsi, Portuguese, Ukrainian, Urdu and Yiddish, while Chinese is being divided into Cantonese and Mandarin. They will be used in ads along with English, Spanish and tongues like Arabic, Hindi, Korean, Polish, Russian, Thai and Vietnamese.

Another big difference from a decade ago is that the campaign will run in many media outlets that did not exist in 2000, among them Facebook, Flickr, MySpace, Twitter and YouTube, along with a blog by Mr. Groves. That is in response to the profound changes in the last 10 years in media usage.

The ads in the new media will join ads in traditional media, among them television, radio, magazines, newspapers and billboards. There will also be unconventional elements like a Nascar sponsorship and a cross-country road tour of vehicles containing census exhibits, led by a 46-foot trailer.

A third change from the 2000 campaign is evident in the tone of the new initiative. Then, ads carried this theme: “It’s your future. Don’t leave it blank.” By contrast, the new campaign takes a more empowering tack with themes like “It’s in your hands” and “We can’t move forward until you mail it back.”

Click here for the full article

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So it’s been about a month since I last posted anything.  Time has been flying with creative production, constant meeting s, and a ton of presentations to give to the client.  In fact, this week alone our creative director and I presented to the Census’ Joint Advertising Advisory Review Panel (JAARP) as well as the Department of Commerce and Congress.

As stated in my prior post, this is an extremely important step in the creative process.  You see, JAARP is comprised of selected members of the Census’s Race and Ethnic Committee (REAC), which speaks for itself.  The presentation to JAARP and gaining their approval is one of the final “hoops” that our creative teams have “jump” through to finalize the creative concepts and prep them for the media.  As you can imagine, this is also the most important one for an ethnic agency.

When in the meeting, we presented our creative concepts to representatives of ethnic organizations.  These individuals represent the interest of “their” ethnic groups and in turn, have very critical opinions on our representation on “their” ethnic groups.  What makes this process a little bit easier is that we are part of “their” ethnic groups.

In some cases, these representatives are very aware of the creative process of marketing, though in most cases, we have to ask for their understanding and patience.  When we show rough cuts for television, as well as placeholder tracks and images for the radio and print creative concepts, individuals have difficulty grasping the fact that things will change prior to the concepts reaching the media.  This leads to many concerns about quality as well as cultural sensitivity.  Concerns from these representatives are not taken lightly.  These stakeholders have the ability to eliminate any creative concept they deem unfit, so we do whatever we can to make sure that all of our creative pleases these stakeholders while keeping the best interests for our audiences in mind.

A day after showing off our work to the client and their stakeholders, we made our way to the Chamber of Commerce where we gave the Secretary of Commerce a presentation on our work.  This would be the final “loop” we would have to jump through for approval on the creative.  As it happened, our stakeholders were pleased with our work, the Secretary gave us the “two thumbs up,” and we were give the go ahead to go public at the Capitol with our creative work the following day with our presentation the Congress.  Now it’s time to finalize our work and prep them for media distribution.

Click Here to see our portfolio.

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The 2009 ANA Masters of Marketing Conference took place in early November in Phoenix, Arizona, and was headlined with the theme “Growth—Defying the Recession.”  Marketers from around the nation gathered to discuss, brainstorm and debate marketing tactics to bring success to their companies and the industry as a whole.

Neil Golden, CMO for McDonald’s, offered his perspective on the future of the business using the over-arching idea of “Leading with Ethnic Insights.” Golden stated that the most effective universal campaigns represented a cross-cultural approach—by combining marketing ideas specific for the African American, Asian American and Hispanic markets, a fusion was created to resonate across all cultures.

Golden even went as far to remark that these minorities groups are the trend setters, and their preferences set the tone of the general marketplace campaigns.

Rochelle Newman-Carrasco wrote an article commending Golden. Though I find Newman-Carrasco’s points valid, she fails to address the point that we still have a ways to go in terms of the ethnic market perspective and efforts. For example, the growing number of Arab Americans in the metropolitan areas or the large amount of dollars accrued by Russian Americans.

Some government agencies, such as the U.S. Army and the FBI, have begun a broader outreach because of staffing language requirements. Even fewer corporate companies are acknowledging such ethnic groups by using advertising dollars.

Golden’s speech is definitely a step in the right direction, but more steps must be taken to recognize the rest of those contributing and residing in the U.S. Branching out to these new waters can advance a brand or company and be part of the boost the industry needs to “defy the recession.”

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Earlier this week, I went up to New York City to show our rough cuts to our client.  For someone in the marketing industry, this is a pretty standard process in ANY campaign.  That being said, I don’t know how many people from the industry are actually reading this blog, so I thought it might be a fun to give everyone some insight into what takes place when dealing with an outreach marketing campaign.

Now, I could go over the whole campaign, beginning to end.  I could go over the strategic planning for our media plan, the internal logistics of our day to day operations, or the process our PR goes through when pitching a story to the media.  That would be very informative but let’s be honest, the most fun part of any marketing campaign is what you see on TV, a newspaper, the internet; the CREATIVE.

First, let me set it up a bit.  You see, the agency I work for a multicultural agency that is specialized in reaching out to smaller, “emerging” (Middle Eastern, South & Central Asian, Eastern European) ethnic audiences.  The client is a large government agency looking to reach out to the wide range of demographics that make up the whole of the United States.  It is my agency’s responsibility to not only reach out and disseminate information to six different “emerging” language audiences nationwide, but develop the creative concepts for these language groups as well.

We started a couple of years back, when we came up with and tested three different tag lines.  We used focus groups to test these tag lines and we were lucky enough to come out with one, clear cut winner.  In some cases, coming up with a tag line can be a lengthy process and we were lucky to avoid that.  We then went to the drawing board, came up with different ad concepts to reach out to these audiences, showed them to the client for approval, and tested them against each other in copy testing focus groups.  For this first round of copy testing, we showed four different TV commercial concepts in video story board format and four different print ad concepts with place holder images.

We then came back with the audience’s feedback, made the necessary adjustments and showed our client’s stake holder’s the original creative concepts with our proposed revisions.  Showing the creative to the campaigns stakeholders is an important part of the process.  Stakeholders hold influence in companies, agencies, and even in marketing campaigns.  Keeping the stakeholders informed and pleased is an important part of the creative process and though one must be mindful of adhering to all of the stakeholder’s advice, one should always include what they can in the creative while staying true to the integrity of the work. In our case, though we appreciated all and included some of the stakeholder’s feedback, we needed to keep in mind what is best for our audience and in turn, the outcome of the campaign.  With their feedback included, we then went out for a second round of copy testing where this time we showed four radio commercial concepts (voice over’s with sample music created from TV concepts) and eight total print ad concepts (four older revised against four new concepts).

With all the feedback collected, we then had to choose which creative concepts we would move forward with and what adjustments would be made to the creative to make them more effective and allow for the best possible results on this the campaign.  We then took our final decisions to the client, showed them our ideas and received their approval.

Up next, PRODUCTION .

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With my first experience around television production crews, actors and actresses, directors and producers, I was overwhelmed by how much work goes into packaging the final product for audiences. Work starts long before a production site is chosen and last much longer…

The first big step was casting. We tried several advertising sources to get ethnic groups to audition for the Census TV/Radio/Photo commercial.  The producer monitored actors and actresses to ensure that they were available for the Census commercial production and Allied-media made sure that they fit the targeted audiences. After weeks of auditions, the director had the ideal cast for Arabic, Russian and Polish actors.

The second step, Allied-media worked on three-language scripts making sure that they would capture the attention of the targeted Arab, Russian, and Polish Americans audiences’. The script was still re-adapted to the time-limit given by the producer.  In the meantime, the production company was looking for perfect locations in the DC Area.

The day had come and it was time to begin the first day of filming. I was amazed on how many people were involved in even the shooting of a single scene.  There are cameramen, electrical technicians, sound and light professionals, and those who were busy designing the sets ensuring they were safe and in the best possible working order. By this time, these gaggles of workmen were busy creating the Census TV-commercial production sets, while actors and actresses, with their in-language editors rehearsed inside the trailer. It was a cold day.

Before filming, wardrobes were required to fit the targeted audience. Makeup artists were putting the final touches into the mix getting the actors ready.

The Filming Begins!

Filming begins, the producer and director are ready with the perfect set and the actors are ready for the cameras.   “Rolling,” is the magic word to get everything in motion, it was perfect harmony. The Goal was to be ready before the producer said “ACTION.”   Complete silence. Being there, watching everything so closely, trying not to miss any details, I was amazed by how the camera changes completely each scene to a wonderful and perfect film. No imperfections are allowed, the scene could be repeated many times until the producer was happy with the results.

Rekia Ennaboulssi

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